using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;
using System.Threading.Tasks;

namespace CRMDAL.DTO.Call
{
    public class HelpDeskDashboardTATAndRTDTO
    {
        private int id;
        private string code;
        private string name;
        private int numberofoverallcalls;
        private int numberofcompletedcalls;
        private int numberofclosedcalls;
        private decimal avgoverallturnaroundtime;
        private decimal avgcompletedturnaroundtime;
        private decimal avgclosedturnaroundtime;
        private decimal avgoverallresponsetime;
        private decimal avgcompeltedresponsetime;
        private decimal avgclosedresponsetime;
        private decimal avgmtbf;
        private decimal avgmtbftime;

        public int Id
        {
            get { return id; }
            set { id = value; }
        }
        public string Code
        {
            get { return code; }
            set { code = value; }
        }
        public string Name
        {
            get { return name; }
            set { name = value; }
        }

        public int NumberOfOverallCalls
        {
            get { return numberofoverallcalls; }
            set { numberofoverallcalls = value; }
        }
        public int NumberOfCompletedCalls
        {
            get { return numberofcompletedcalls; }
            set { numberofcompletedcalls = value; }
        }
        public int NumberOfClosedCalls
        {
            get { return numberofclosedcalls; }
            set { numberofclosedcalls = value; }
        }
        public decimal AvgOverallTurnAroundTime
        {
            get { return avgoverallturnaroundtime; }
            set { avgoverallturnaroundtime = value; }
        }
        public decimal AvgCompletedTurnAroundTime
        {
            get { return avgcompletedturnaroundtime; }
            set { avgcompletedturnaroundtime = value; }
        }
        public decimal AvgClosedTurnAroundTime
        {
            get { return avgclosedturnaroundtime; }
            set { avgclosedturnaroundtime = value; }
        }

        public decimal AvgOverallResponseTime
        {
            get { return avgoverallresponsetime; }
            set { avgoverallresponsetime = value; }
        }
        public decimal AvgCompeltedResponseTime
        {
            get { return avgcompeltedresponsetime; }
            set { avgcompeltedresponsetime = value; }
        }
        public decimal AvgClosedResponseTime
        {
            get { return avgclosedresponsetime; }
            set { avgclosedresponsetime = value; }
        }
        public decimal AvgMTBF
        {
            get { return avgmtbf; }
            set { avgmtbf = value; }
        }
        public decimal AvgMTBFTime
        {
            get { return avgmtbftime; }
            set { avgmtbftime = value; }
        }
    }
}